Let us know how we can help you. We're here to assist with sizing, order status updates, and anything else.

All orders within the European Union can be returned to our EU address:

EUG Fashion

25 Rozhen Blvd

Sofia 1220

Bulgaria

For all international orders outside the EU (excluding the USA), returns can also be sent to the same address. However, we kindly ask that you use your country's standard national postal service and avoid international couriers (like DHL, FedEx, UPS, TNT, etc.), as they charge a customs processing fee of around $50 USD. If you choose to use a courier, this fee will be at your own expense.

Additionally, returned items must be marked as "Returned Goods" and declared at a minimal value (around $10 USD). This is important because these are not products we are purchasing from you. If this is not done correctly, the package may be held at customs, and any duties, taxes, or processing fees will be the customer's responsibility.

Thank you for your understanding and cooperation.

You can also contact us by our email and we'll get back to you within 1-2 days.

Support: support@eugfashion.com